Sri Lanka Police Clearance Certificate Service Suspended: New Helplines 2026

Attention applicants applying online for a Sri Lanka Police Clearance Certificate for foreign employment, visas, and other essential purposes. Due to mandatory technical maintenance work being performed on the system network, the online application service has been temporarily suspended.

To minimize inconvenience for applicants during this period, the police have introduced new emergency contact numbers.

1. Reason for Temporary Suspension

Technical Maintenance: The network system handling clearance certificates is undergoing essential upgrades to improve future reliability.
Service Resumption: The online portal is expected to resume normal operations once the maintenance work is fully completed.

2. 24/7 New Emergency Helpline Numbers

If you have urgent inquiries regarding your certificates or application status, you can reach out to the dedicated operations room at any time using the following numbers:

📞 Helpline 1: 071-8595946
📞 Helpline 2: 071-8595947
📞 Helpline 3: 071-8595948

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