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Aswesuma Phase 2 Welfare Benefit Payment & Bank Account Update Guide 2026
The Welfare Benefits Board (WBB) of Sri Lanka is processing disbursements and beneficiary list updates under Phase 2 of the ‘Aswesuma’ welfare scheme, designed to assist low-income households across the island.
If you meet the eligibility criteria but have not received your monthly welfare funds, or if there is an error in your banking records, follow this step-by-step resolution process.
Common Reasons for Payment Delays
If your status shows as eligible but funds have not been credited to your bank account, it is typically caused by one of the following technical discrepancies:
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Name Mismatch: The name provided on the Aswesuma application does not match the official name on your savings bank account.
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Duplicate NIC Records: Multiple registrations recorded under a single National Identity Card (NIC) number across different households.
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Dormant or Invalid Account: Provided bank account details belong to an inactive, closed, or incorrect account number.
How to Update Bank Account Details & Resolve Issues
| Step | Action Required |
| Step 1 | Visit the official Welfare Benefits Board portal at www.wbb.gov.lk. |
| Step 2 | Enter your National Identity Card (NIC) number to verify your current status and payment logs. |
| Step 3 | If banking details need correction, visit your local Divisional Secretariat (DS Office) in person. |
| Step 4 | Submit your original NIC, Aswesuma registration letter, and a copy of your Active Bank Savings Passbook. |
| Step 5 | Once the Divisional Welfare Officer updates your records in the system, pending arrears will be credited to your account. |
Aswesuma Beneficiary Payment Categories
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Extremely Poor Category: Entitled to maximum monthly financial relief allocations.
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Poor Category: Receives scheduled monthly income support payments.
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Vulnerable & Elderly / Disabled Quota: Special welfare allowances designated for vulnerable groups, senior citizens, and persons with disabilities.
Helpline & Support Information
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Aswesuma National Hotline: 1924
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Official Website: wbb.gov.lk
Internal Link Suggestion:
Need foreign employment bureau procedures? Read our detailed Sri Lanka Bureau of Foreign Employment (SLBFE) Online Registration Guide 2026.