Applying for or renewing a Sri Lankan passport has become significantly easier thanks to the online passport application system launched by the Department of Immigration and Emigration. Applicants no longer need to spend hours waiting in long queues at the Department head office in Battaramulla.
Whether you are applying for an All-Country Passport under the Urgent (One-Day) or Normal Service, this step-by-step guide covers everything you need to know about the online passport application process in 2026.
Required Documents & Prerequisites
Before starting your online application, make sure you have scanned copies or original documents ready:
National Identity Card (NIC): Original NIC with readable details.
Original Birth Certificate: Issued by the Registrar General’s Department.
Studio Photo Acknowledgement Note: A digital passport photo taken at an authorized studio registered with the Department of Immigration and Emigration.
Existing Passport (For Renewals): Front page, signature page, and current visa pages.
Marriage Certificate: (If applicable, to change the surname after marriage).
Payment Method: A valid Visa, Mastercard, or LankaPay Debit/Credit card for online fee payment.
Step-by-Step Guide to Apply Online
Step 1: Visit an Authorized Photo Studio
You cannot upload any random personal photograph. You must visit a Department-approved photo studio in Sri Lanka.
The studio will take your photo according to official specifications and upload it directly to the Immigration system.
You will receive a Photo Acknowledgement Note containing a unique Acknowledgement Number.
Step 2: Access the Official Online Portal
Visit the official website of the Department of Immigration and Emigration:
www.immigration.gov.lk
Navigate to the Online Passport Application section.
Step 3: Complete the Online Application Form
Enter your NIC Number and the Photo Acknowledgement Code provided by the studio.
Select your preferred Service Type:
Urgent Service (One-Day Service)
Normal Service
Fill in your personal details, permanent address, contact number, and employment details accurately.
Step 4: Choose Your Nearest Biometric Collection Center
Select a convenient divisional secretariat office or regional office for fingerprint collection (Biometrics). Regional offices are available in locations including:
Colombo (Battaramulla)
Kandy
Matara
Vavuniya
Kurunegala
Step 5: Pay the Application Fee Online
Review your details carefully before proceeding to the payment gateway. Pay the required fee using your Visa or Mastercard.
Note: Keep the payment confirmation receipt or transaction ID saved for your records.
Step 6: Biometric Fingerprint & Document Verification
After submitting the form and completing payment, you will receive an SMS confirmation with a scheduled appointment date/time. Visit the selected Divisional Secretariat or Regional Office to:
Provide your biometrics (Fingerprints).
Get your original documents verified by officials.
Passport Delivery & Processing Time
Urgent Service: Delivered within 1–3 working days or collected directly at the Head Office.
Normal Service: Delivered to your registered home address via Sri Lanka Post (Registered/Speed Post) within 14–21 working days.
Important Tips for Applicants
Double-Check Details: Ensure your name spelling matches your Birth Certificate and NIC exactly.
Valid Phone Number: Provide an active mobile number to receive SMS updates regarding application approval and post tracking.
Keep Originals Ready: Always take your original NIC, Birth Certificate, and old passport when visiting the biometric collection center.
Conclusion
The Sri Lankan online passport application system is a major step forward in public service digitalization. By following this guide, you can successfully submit your passport application from the comfort of your home without hassle.