Many people try to access official government services by scanning the QR Code provided on printed notices or social media banners. However, if the QR code image is blurry or low resolution, mobile scanners may fail to recognize it.
Here is a quick guide on how to scan QR codes properly using your mobile phone, along with direct alternative links to access the Aswesuma portal directly.
How to Scan a QR Code Using Your Mobile Phone
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Using Your Smartphone Camera / Google Lens: Open your default Camera app and point it at the QR code. A clickable link will appear on your screen. If your camera app doesn’t support this, open the Google Lens app.
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Scanning from a Screenshot / Saved Image: If you saved a picture of the notice on your phone, open Google Photos or Google Lens, select the image from your gallery, and tap the ‘Lens’ or ‘Scan’ button to extract the web link.
Alternative Direct Links (If QR Code Fails)
If the QR code does not scan, you do not need to worry. Simply open your mobile web browser (Chrome, Safari, or Firefox) and manually enter these official web addresses:
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To Submit Appeals & Objections Online:
[https://eservices.wbb.gov.lk](https://eservices.wbb.gov.lk) -
To Download Physical Application Forms:
[https://www.wbb.gov.lk](https://www.wbb.gov.lk) -
For In-Person Assistance: Visit your local Grama Niladhari or the Divisional Secretariat office.
Important Safety Advisory
Never share your National Identity Card (NIC) number or bank details on unverified third-party websites or unofficial Facebook links. Always verify that the web address ends with .gov.lk.
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Official Aswesuma Hotline: 1924